I cannot search or download from anyone

Problem Description

This problem occurs either because you are using a router and do not have the proper ports forwarded, or you have a firewall that is blocking the connection.

If you can see chat, your UDP port is working just fine, so only your TCP port needs to be fixed.

Solution

• If you have a router, see the Router Setup Guide for more information on configuring it
• If you have a firewall on your computer, see the Firewall Setup Guide for help.