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Common Problems

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Common problems and solutions

  • How do I cancel a download? - Go to View->Download Queue. Right click on download and hit Removed from Queue
  • I cannot download anything - Make sure that you are sharing at least 5GB. If you are connecting through a router, make sure your router is properly configured.
  • I get the error message "System could not find the path specified" when I try to download something - Go to File->Settings and check your Download Directory as well as your Incomplete Download Directory and make sure they are somewhere that exists, sometimes they can be pointed to flash drives that are now unplugged, etc.
  • I am banned from Dtella - Please see Banned